Instructions for Online Ordering with Front-Door Store Pickup

INSTRUCTIONS FOR ONLINE ORDERING WITH FRONT-DOOR STORE PICKUP

We are now offering online ordering for front-door store pickup.  To avoid any surprises and make this process go smoothly we encourage you to read the following procedures and safety measures prior to placing an order.

We appreciate your understanding as we are following strict State and County safety guidelines.  The health of our customers, employees, and community are our number one priority.

During Phase 1 of reopening, we want to minimize as much person-person contact as possible and therefore we highly encourage online ordering for home delivery.  Take advantage of $15 (normally $20) reduced-rate or free shipping on orders totaling $100 or more.  Use coupon code “GOBIG100“.

  1. Please follow the instructions detailed below.
  2. During Phase 1 (next few weeks) there will be no in-store shopping, transactions, or sampling.  We apologize but for tax coding reasons pouring spouts will not be available until we resume in-store transactions during Phase 2.
  3. Orders placed by 10am will be ready for pickup by 1pm that same day if your pickup store is open.  Pickup days/hours vary by store location (see below).  If your order is placed after 10am your order will be ready the next open business day.
  4. Orders ready for pickup will be placed on a table inside front door with your last name written on bag.
  5. Please present a printed receipt upon pickup.
  6. In accordance with County safety laws we kindly request that masks be worn when entering our store just as we will be wearing our masks for your protection.
  7. If you are sick or have recently had COVID-19 we kindly request you place your order for home delivery.
  8. Customer loyalty stamps will be provided on orders which were not discounted.  Stamped cards will be stapled to your invoice inside bag.  Loyalty cards with free bottles will not be redeemable until Phase 2 (hopefully early June) when we resume in-store transactions.  As a reminder bottle refill/recycling ended April 1st, 2019.  We kindly ask you recycle your empty bottles at home.

EVOO Marketplace-Denver Pickup Hours

Monday-Saturday: 1pm-4pm

Orders placed by 10am will be ready by 1pm that same business day.  Orders placed after 10am will be ready the next open business day.

EVOO Marketplace-Littleton Pickup Hours

Monday, Wednesday, Friday, Saturday 11am-3pm

Orders placed by 10am will be ready for pickup by Noon on open business days.  Orders placed after 10am will be ready the next open business day.

The instructional below is only for customers who choose “Local Pickup” as their delivery method.  If you are placing your order for FedEx Home Delivery then please skip this instructional and place order as usual.

Customers who choose “Local Pickup”-Orders are processed and shipped quickly after the order is placed.  Therefore it is very important to reconfirm that “Local Pickup” along with desired store pickup location (Denver or Littleton) is selected prior to placing order.  Delivery method cannot be changed after the order is placed.  The instructional below will walk you through the entire process of placing an online order for Local Pickup.  Thank you for your understanding and cooperation.

After adding products to your cart click on “View Cart” to be taken to the Cart page.  On the Cart page click on “Proceed to checkout”.

On Checkout page after entering your billing information select “Local Pickup” from shipping method section.  In the Search Locations dropdown menu select your desired pickup store (Denver or Littleton).  Pickup days and times for that specific store will then be presented.  Do not add pickup location to the notes box in the billing section.  Pickup location must be selected under the “Local Pickup” delivery method.

Before entering credit card information please reconfirm that “Local Pickup” is selected (blue dot).  There shouldn’t be a shipping charge associated with your order.  Enter credit card information and  click “Place order”.

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