First and foremost we are beyond grateful for your understanding and continued support as we manage through this public health crisis. As a non-franchised local small business we truly do need your support! Without sounding cliche, the health of our customers, employees, and community truly are our number one priority! We strongly believe that if we move through this health crisis with common sense that we will be back to some level of normalcy sooner rather than later. In our opinion the worst thing we can do is rush this process resulting in another potential shutdown which would decimate our small business and many other small businesses!
Along with following strict State and Local health guidelines/mandates we are also applying common sense to our business setup. All workspaces are disinfected throughout the workday. This includes disinfecting common spaces such as door handles and tabletops. Staffing is reduced to maximize social distancing. Employees must wash hands before entering a workspace and frequently wash hands throughout the day. Employees must wear gloves and a mask when handling product and when interacting with customers. If an employee is feeling ill they must stay home and seek medical advice. Any employee who comes in contact with an individual with a positive COVID-19 diagnosis must quarantine until they can present a negative COVID-19 test. Employees who present with a positive COVID-19 diagnosis must present employer with a negative test result before returning to work.
We will refer to each step of progress as a “phase” of reopening. We are currently in Phase 3. Although we’ve moved closer, Phase 3 is not a return to normal. During Phase 3, online ordering for FedEx Home delivery or front door local store pickup will still be the safest and preferred method to purchase your favorite products. In- store credit card transactions will resume in both our Denver and Littleton stores. Our Denver location will offer staff-assisted sampling. Sampling will continue to be temporarily suspended at our Littleton store. A mask covering both your nose and mouth is required to enter our stores and to be worn at all times. Customers are encouraged to provide us with a list of products they wish to purchase and staff will retrieve bottles. If you haven’t decided, all products can be found on our online store or can be found on a product sheet when you visit one of our stores. A maximum number of two customers will be allowed in-store at a time. If we are at maximum capacity we kindly request that you wait outside. While in the store, please maintain six feet of distance between yourself and other customers. We sincerely appreciate your understanding and cooperation of our store health policies.
We offer two methods for delivery; Fedex Home Delivery and Local Store Front-Door Pickup. Orders for either method must be placed through our online store as we do not take phone or email orders.
Thursday-Saturday: 11am-4pm, Sunday: Noon-4pm, Monday-Wednesday: Closed. Orders placed by 10am will be ready for pickup by Noon. Orders placed after 10am will be ready for pickup by Noon the next open business day.
Monday, Wednesday, Friday, and Saturday 10am-4pm, Sunday: 11am-3pm, Tuesday & Thursday: Closed. Orders placed by 10am will be ready for pickup by Noon. Orders placed after 10am will be ready for pickup by Noon the next open business day.
Take advantage of free shipping on 12.7oz bottle orders totaling $100 or more. Please use coupon code “GOBIG100” during checkout. Orders under $100 take advantage of $12 reduced-rate FedEx shipping (normally $20). Stamp cards will not be provided on orders which ship FedEx as the shipping rate is discounted and/or free. Online orders placed for local store front-door pickup which did not take advantage of a store special/promotion will receive a stamp card stapled to your invoice.
We sincerely appreciate your understanding and continued support through this very difficult time. We wish everyone safe passage and the best of health!
The Major family